All orders made on Monday to Friday before 9am will be shipped ON THE SAME DAY!
Orders made after 9am or on public holidays will be shipped the next business day.
Order made on Saturday & Sunday will be shipped on the following Monday (excluding public holidays).
We currently use J&T and Poslaju services as our courier partner.
What's the shipping charges?
For Semenanjung Malaysia, the shipping charge is RM8 FLAT RATE!
For Sabah & Sarawak, the shipping charge is RM15 & FLAT RATE too!
We provide FREE SHIPPING on all orders more than RM100 within SEMENANJUNG MALAYSIA
You will receive an email & SMS from Easy Parcel with your tracking link
Should you order with our dropship, you will receive an SMS of your tracking link. Kindly contact our customer service if you do not receive them
*You may need to wait up to 24 hours (working days) for the tracking information to updated
Refund & Return
Parcel is made to make you happy, and we back that up with our return policy. If you are not pleased with your purchase with us, just contact us within 14 days and we will give you a full refund or replacement without extra charges.
For replacement purpose, just make sure that the item is:
In new and saleable condition
Hasn't been washed, worn, or altered
Is returned within 14 days (from the postmark date)
Notes for Exchange:
You can only exchange for items of same or higher price than the returned items (no refund for price difference if exchange items price is lower than the returned items).
You are required to pay for the price difference